Our purpose, culture & values

It should be easy to explain what we do and how we do it. In a few words and phrases, we’ve distilled down what sets us apart.

Trust is an organisation that’s never stood still. We’ve embraced change and we place no limits on learning. Expanding our skills and experience, our confidence and ambition and our capacity to trust, support and care for each other. We work hard to create exceptional experiences that help colleagues and customers to live well. That’s why we seek out individual potential and stay open to opportunity. Because growth of our business means growth for each and every one of us.

Our story and culture has been enriched through growth with like-minded people and organisations, most recently our partnership with Wishaw & District Housing Association. Our positive and inclusive culture is recognised externally by our Investors in People ‘Platinum’ accreditation.

We have been leading the housing sector on equality, diversity and inclusion for over 10 years. We are committed to helping to create a more equal society which respects diversity and embeds inclusion. We aspire to lead the way in achieving this in everything we do and by influencing change and promoting equality in Scotland and further afield.