Privacy Policy

When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://www.trustha.org.uk/ collects the following information:

•  Usage Data
• Name
• Email
• Mobile Number
• Social Media Profile
• Date of Birth
• Work Address
• Home Address
• Payment Information

Usage Data includes the following:

• Internet Protocol (IP) address of computers accessing the site
• Web page requests
• Referring web pages
• Browser used to access site
• Time and date of access

https://www.trustha.org.uk/ collects and receives information from you in the following manner:

• When you fill a registration form or otherwise submit your personal information.
• When you interact with our Service.
• From external, public sources.

Your information will be stored for up to 180 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

https://www.trustha.org.uk/ may use your information for the following purposes:

• Providing and maintaining our Service, as well as monitoring the usage of our Service.
• For other purposes. Trust Housing Association will use your information for data analysis to identify usage trends or determine the effective of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
• To contact you, Trust Housing Association will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
• To update you with news, general information, special offers, new services, and events.
• Marketing and promotional initiatives. Trust Housing Association will use non-specific information gathered from you in order to improve our marketing efforts.

Trust Housing Association will share your information, when applicable, in the following situations:

• With your consent. Trust Housing Association will share your information for any purpose with your explicit consent.

Third-party sharing

Your information may be disclosed for additional reasons, including:

• Complying with applicable laws, regulations, or court orders.
• Responding to claims that your use of our Service violates third-party rights.
• Enforcing agreements you make with us, including this Privacy Policy.

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.

• Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
• Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
• Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, time zone, enhanced content.

Your information’s security is important to us. https://www.trustha.org.uk/ utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Trust Housing Association is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

For any questions, please contact us through the following methods:

Name: Trust Housing Association

Address: 2 New Mart Road, Edinburgh, EH14 1RL

Email: info@trustha.org.uk

Website: https://www.trustha.org.uk/

Phone: 0131 444 1200

For any queries or concerns you have related to the processing of your information, please contact us by emailing data.protection@trustha.org.uk, or calling 0131 444 1200.