Trust Us to Accomplish
Our annual Performance Review is key for us in sharing how well we are doing compared to other Housing Associations and lets us, and you, know where we are performing well and which areas we need to improve. Read the full report here.
Our Power - Fairer Energy that puts you in control
What is Our Power?
Our Power is an organisation whose parent company is a Cooperative and Community Benefit Society (like Trust) and is owned by its members which are Housing Associations and Local Councils. Any profits it generates will ultimately be used to keep charges low and used for other interventions to reduce fuel poverty. There are no shareholders taking profits out of the organisation.
Our Power is committed to maintaining low prices and having equitable tariffs that don't penalise some customers such as those using pre-payment meters. It's also committed to offering and installing Smart Meters as soon possible after supply transfer, as these meters can help customers manage their energy usage and help reduce the cost of their energy. Our Power's call centres are based here in Scotland and as they grow they plan to open microsites within their member's communities to help generate employment opportunities. Our Power aims to offer first class customer service with a "Right First Time" approach.
How do I get a quote?
Visit the OurPower website - https://our-power.co.uk/ and click on the Gas and Electric Quote or Electric Only Quote. You can also call Our Power on 01259 22 02 68 to get your quote.
If you're happy with the quote Our Power will be in touch within a few days to confirm the transfer is on track. A few days before the transfer you will need to send in your meter readings (by phone or email) and this will ensure that your account with Our Power is set up accurately from day one.
Our Power will be in touch again to arrange installation of your Smart Meters.
After the transfer you should get a final bill from your existing suppliers and then future bills will come from Our Power.
Once you have your Smart Meters installed your meter readings will be taken and sent to Our Power automatically, so no more estimated bills or waiting in for the meter reader! So please consider joining the OurPower family - it really is easy!
See the attached toolkit for further information.