Trust

About Trust
Providing quality

Trust is a housing association with quality and commitment at its core. We aim to provide first-class accommodation for older people, families and individuals which they can enjoy and immediately feel at home in.

Over a period of 40 years we have gained extensive experience and insights from our customers to ensure that we create comfortable homes especially for retirement communities, which support individuals and enable them to relax and enjoy independent lives, with varying degrees of support at hand.

Friendships are crucial throughout life and there are strong communities across all of our locations in Scotland, which now number over 100 and serve around 2500 customers. We strive to create vibrant environments, with a range of social activities on offer for customers to interact and form friendships. Trust is more than just a home, it is a way of life, a sense of belonging.

Trust is a not-for-profit housing association, we are registered with and monitored by the Scottish Housing Regulator.

Trust Board & Executive Team

Trust is governed by a voluntary Board of management. Our Board and Sub Committe meetings are open to members of the public. If you would like to attend any of these meetings please contact the Company Secretary at Trust Head Office.

Meet our Team

Trust Library

We believe in making the maximum amount of information available to our customers and sharing information with other organisations.

Below you will find links to our most recent publictations. To see more simply click on the 'View document library' link. If there is any information that you can't find within our library, or on any part of the website, then please get in touch with us and we will do our best to supply you with what you require.

Latest Documents

View document library

Equality, Diversity & Inclusion

Equality and Diversity lies at the heart of our business and as such, Trust became the first housing association in Scotland to achieve Leaders in Diversity accreditation in the promotion of equality and diversity. As an organisation which is fully inclusive in everything we do, we expect our partners to share these values.

We don’t believe in the single story or stereotypes and recognise that people and their experiences are made up of many stories. We value diversity and aim to make sure our services are tailored and accessible to different needs.

More on EDI

Trust Blog

Double award win

Double award win  primary image

June is shaping up to be a promising month for Trust, after winning two awards.

Tenants were recently delighted to win the Most Inspiring Scrutiny Group at the Tenant Information Service (TIS), Inspire to Achieve, national excellence awards 2017.

The Trust 'Customer Panel' is a representative group of tenants who give an independent perspective on the quality of Trust's performance across a whole range of issues, as well as carrying out assessments on themselves as a group. They received this accolade because of the practices and recommendations that they have put in place that others can learn from and which can help inspire future scrutiny.

Mary McInally is chair of the panel and was pleasantly surprised to receive the award, she said 'we work hard as a group to make sure we scrutinise the areas that tenant's feel are important to help improve performance and service quality at Trust. Our commitment is to make the tenant's voice heard and positively impact quality of life'.

Staff and volunteers also raised the bar by receiving the Volunteer Friendly Award for Trust's North Lanarkshire developments. This award is a quality standard that recognises and rewards those organisations who are good at involving volunteers.

Margaret McSeveney, from Trust's Airdrie development said 'Our volunteers make such a positive difference, their contribution means we can enhance the activities that we provide to tenants. We're thrilled to receive this award and want to say a huge thank you to all of our volunteers and the impact they have on tenants' lives.'

You can find out more about volunteering with us at http://trustha.org.uk/volunteer/

Trust has given me my independence back and I’ve never been so happy. I can come and go as I please and at the same time I have the support of the staff who are fantastic. It’s the best of both worlds.